Refund & Cancellation Policy
Effective Date: August 30, 2025
This Refund & Cancellation Policy (“Policy”) applies to all users of Webpulls, a SaaS product owned and operated by ZOZWEB SOFTWARES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). By purchasing a subscription plan on Webpulls, you acknowledge that you have read, understood, and agreed to the terms outlined in this Policy.
1. Prepaid Subscription Model
- Webpulls operates on a prepaid subscription basis.
- Customers are required to pay in full before gaining access to any subscription plan or service.
- By completing the purchase, you agree to our No Refund Policy.
2. No Refund Policy
- All payments are final and non-refundable.
- Once a plan is purchased and the service is activated, the amount paid will be considered consumed, regardless of usage.
- Refunds will not be issued under any circumstances, including:
- Unused subscription time
- Change of mind
- Low usage of services
- Dissatisfaction with service outcomes (as SEO results vary and depend on multiple external factors)
3. Plan Upgrades
- Customers may upgrade to a higher plan at any time.
- In the case of an upgrade:
- The unused balance of the current plan will be adjusted against the cost of the upgraded plan.
- The remaining amount must be paid in full to activate the new plan.
- Plan upgrades take effect immediately after payment confirmation.
4. No Downgrades
- Webpulls does not allow downgrades to a lower plan once a subscription has been purchased.
- Customers must continue with their current plan until expiry or opt for an upgrade.
5. Subscription Expiry & Renewal
- Each plan is valid only for the duration specified at the time of purchase.
- If not renewed before expiry, access to premium features will be automatically suspended.
- Customers are responsible for managing their renewal to avoid service interruptions.
6. Service Cancellation
- Customers may cancel their subscription at any time.
- Cancellation will stop further renewals but will not entitle the customer to a refund for the remaining subscription period.
- The account will remain active until the current subscription term expires.
7. Changes to Pricing & Policy
- Webpulls reserves the right to modify subscription pricing, plans, or this Policy at any time.
- Any changes will be updated on our website and will apply to future purchases.
8. Contact Us
For any questions about this Refund & Cancellation Policy, please contact us:
ZOZWEB SOFTWARES PRIVATE LIMITED